Privacy Policy

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Privacy Policy for PetsAgile

Effective Date: January 17, 2025

At PetsAgile, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.petsagile.com] (the “Site”).

By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following categories of personal data:

1.1 Information You Provide to Us:
Contact Information: Name, email address, phone number, and mailing address.
Account Information: Username, password, and preferences when creating an account.
Communications: Any information you provide when contacting us or submitting inquiries.
1.2 Information We Automatically Collect:
Device Information: IP address, browser type, operating system, and device identifiers.
Usage Data: Pages you visit, time spent on the Site, and interaction data.
Cookies and Tracking Technologies: See Section 5 for more details on cookies.
1.3 Information from Third Parties:
We may receive data from partners or publicly available sources.

2. How We Use Your Information

We process your personal data for the following purposes:

To Provide Services: Ensuring the proper functioning of the Site and delivering requested services.
To Improve the Site: Analyzing user behavior to optimize user experience.
To Communicate with You: Sending newsletters, responding to inquiries, or providing updates.
For Legal Compliance: Meeting legal obligations and preventing misuse of our services.

3. Sharing Your Information

We may share your personal data with:

Service Providers: Trusted third-party vendors who assist in website hosting (e.g., Amazon Web Services), analytics (e.g., Google Analytics), or communication (e.g., Mailchimp for email newsletters).
Legal Authorities: When required to comply with legal obligations or to protect our rights.
Business Transfers: In connection with mergers, acquisitions, or sales of company assets.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

5. Cookies and Tracking Technologies

Our Site uses cookies to:

Enhance functionality and performance.
For more details, please visit our Cookie Policy or use the cookie management tool on our Site to adjust your preferences.
Collect analytics data for improvement.
Provide tailored advertising (where applicable).

You can manage your cookie preferences through your browser settings.

6. Your Rights

Under applicable data protection laws, you may have the following rights:

Access: Request a copy of your personal data. To do so, please complete our Data Access Request Form available on our website or contact us directly at info@petsagile.com.
Correction: Update inaccurate or incomplete information.
Deletion: Request the deletion of your data, subject to legal obligations.
Objection: Opt-out of certain processing activities.
Data Portability: Receive your data in a structured, machine-readable format.

To exercise these rights, contact us at info@petsagile.com.

7. International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States and Canada. This may include data such as contact details, account information, and usage data. To ensure compliance, we have implemented safeguards like Standard Contractual Clauses and maintain detailed documentation of these practices, which are regularly reviewed to align with applicable laws.

8. Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, firewalls, secure servers, and regular security audits. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. Users are encouraged to take precautions when sharing sensitive information online.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will notify users by posting a notice on our website, sending an email to registered users, or displaying a banner on the homepage. Additionally, we ensure these updates are implemented through our notification system and by keeping a record of prior versions for reference. The revised policy will be posted with an updated effective date. Continued use of the Site constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

PetsAgile Privacy Team
Email: info@petsagile.com

Thank you for trusting PetsAgile with your personal data. Your privacy is important to us.