Your Privacy Choices at PetsAgile

Effective Date: January 17, 2025

At PetsAgile, we respect your privacy and give you choices about how your personal information is collected, used, and managed. This page explains the privacy choices and rights that may be available to you when you use petsagile.com.

For more information about how we collect and use personal information, please review our Privacy Policy. For information about cookies and tracking technologies, please review our Cookie Policy.

1. Access Your Personal Information

You may request a copy of the personal information we hold about you. This may include account information, contact details, listing information, messages, claim requests, review-related information, or other data connected to your use of PetsAgile.

2. Correct Your Personal Information

If your personal information is inaccurate or incomplete, you may ask us to correct or update it. Business owners and professionals are responsible for keeping their listing information accurate and up to date.

3. Request Deletion

You may request deletion of your personal information, subject to legal, security, fraud prevention, accounting, dispute resolution, or platform integrity requirements.

For example, we may need to retain certain records related to business listings, claim requests, payments, reviews, moderation decisions, or legal compliance.

4. Object to or Restrict Processing

Where applicable law allows, you may object to certain uses of your personal information or ask us to restrict how we process it.

5. Data Portability

Where applicable, you may request a copy of certain personal information in a structured, commonly used, machine-readable format.

You can manage non-essential cookies through the cookie consent banner on our website. You may accept, reject, or customize cookie categories such as analytics, functional, performance, and advertising cookies.

Strictly necessary cookies may still be used because they are required for the website to function properly.

7. Marketing Choices

If you receive marketing emails from PetsAgile, you may unsubscribe using the unsubscribe link in the email or contact us directly.

8. Business Listing and Claim Choices

If you are a business owner or authorized representative, you may request to claim, correct, update, or remove certain business listing information. PetsAgile may ask for verification before making changes to a listing.

9. California and Other Privacy Rights

Depending on your location, you may have additional privacy rights, including the right to know what personal information is collected, the right to request deletion, the right to correct inaccurate information, and the right to opt out of certain types of data sharing or targeted advertising.

PetsAgile does not knowingly sell personal information. If this changes, we will update our Privacy Policy and provide any required opt-out mechanisms.

10. How to Submit a Privacy Request

To exercise your privacy choices, contact us at:

PetsAgile Privacy Team
Email: info@petsagile.com

Please include enough information for us to understand and verify your request. We may ask for additional details to confirm your identity or authority before responding.

11. Response Time

We aim to respond to privacy requests within a reasonable period and in accordance with applicable privacy laws.

12. Verification of Requests

To protect user privacy, platform security, business owners, pet professionals, and other users, PetsAgile may request additional information to verify the identity or authority of any person submitting a privacy request.

We may ask for reasonable verification before providing access to personal information, correcting information, deleting data, updating business listing information, processing claim-related requests, or handling other privacy-related requests.

If we are unable to verify the identity or authority of the requester, we may decline the request or request additional information before proceeding.

13. Complaints to Supervisory Authorities

If you believe that your privacy rights have been violated, you may have the right to lodge a complaint with your local data protection authority or privacy regulator, subject to applicable law.

We encourage users to contact PetsAgile first so that we can attempt to address and resolve concerns directly.

14. Changes to This Page

We may update this page from time to time. When we make changes, we will update the Effective Date shown at the top of this page.

Continued use of PetsAgile after changes are published constitutes acknowledgment of the updated version.

Contact Us

If you have questions regarding your privacy choices or personal information, please contact:

PetsAgile Privacy Team
Email: info@petsagile.com

Website: https://www.petsagile.com

Thank you for trusting PetsAgile.