Frequently Asked Questions

For Pet Owners FAQ

  • How do I reset my password?

    You can reset your password from the login page using the “Forgot Password?” option.

  • Can I cancel a booking?

    Cancellation policies may vary between businesses. Always review booking terms and refund policies before confirming appointments.

  • Are payments secure?

    PetsAgile encourages secure payment practices and recommends reviewing payment details carefully before completing transactions.

  • How do bookings work?

    Bookings can be requested directly through business profiles depending on the services and availability provided by each business.

  • How do I contact a business?

    You can contact businesses directly through their PetsAgile profile using the available contact or booking options.

For Businesses FAQ

  • How do I improve visibility?

    Keeping your profile complete, adding quality photos, and responding to customers quickly may help improve business visibility.

  • Can I respond to reviews?

    Businesses may respond to customer reviews directly through their business dashboard depending on platform features.

  • How do subscriptions work?

    Subscription plans may include additional visibility, analytics, and business management features depending on the selected plan.

  • How do I edit my listing?

    Business listings can be updated through the dashboard where you can manage services, contact information, and photos.

  • How do I verify my business?

    You can submit a verification request through your business dashboard by providing the required business information and documents.