Trust & Security

We are a collaborative team developing platforms that bring people closer to local businesses.

Your Trust, Our Priority

At PetsAgile, we prioritize the safety and security of our users. We are dedicated to maintaining a trustworthy environment where pet owners can confidently connect with top-tier pet care providers.

Our Commitment to Security

Verified Listings

All businesses on our platform undergo rigorous verification to ensure they meet our high standards.

Data Protection

We employ advanced security measures to protect your personal information, including encryption and regular security audits.

Transparent Practices

Our platform is designed to promote transparency and trust between pet owners and service providers.

User Reviews and Ratings

We encourage honest feedback from users to help maintain a high standard of service and trustworthiness.

Secure Transactions

Our payment system is secure, ensuring your transactions are safe from fraud and unauthorized access.

Tips for Safe Use

Profile Verification

Always check for verified badges on business profiles.

Secure Communication

Use our internal messaging system to communicate with service providers securely.

Report Issues

If you encounter any suspicious activity, report it to our support team immediately.

Your peace of mind is important to us.

Reputation matters

Businesses earn great reviews on Petsagile the same way they build their reputations in the community: by creating great products, services, and customer experiences. Petsagile works hard to feature content that reflects real experiences that consumers are inspired to share.

Authenticity & reliability

Under Petsagile’s policies, businesses are not permitted to ask their customers for reviews, and consumers can only write about their first-hand experiences. We also use an automated recommendation software, which is designed to identify and recommend the most reliable content.

Fighting misinformation

Fake news and deceptive behavior are unfortunately common on the web. We have teams and policies in place to protect our community of consumers and businesses, and prevent the spread of misinformation on Petsagile. Learn more about Consumer Alerts and content moderation.

Data you want to know

There are a lot of factors that go into choosing a business. We provide information like health scores, ER wait times, availability of gender-neutral restrooms, and more — to help consumers feel comfortable with their decisions. Learn more about health & safety data and business attributes.

Petsagile Trust & Safety Report

Learn more about how we’re safeguarding the information on Petsagile.

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